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Life for Sale - Yukio Mishima - Bog - Penguin Books Ltd - Plusbog.dk

The Challenger Customer - Pat Spenner - Bog - Penguin Books Ltd - Plusbog.dk

The Challenger Sale - Brent Adamson - Bog - Penguin Books Ltd - Plusbog.dk

The Effortless Experience - Rick Delisi - Bog - Penguin Books Ltd - Plusbog.dk

The Effortless Experience - Rick Delisi - Bog - Penguin Books Ltd - Plusbog.dk

A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger Sale Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale , Matthew Dixon and his colleagues at CEB busted longstanding myths about sales. Now they''ve turned to a new vital business subject - customer loyalty - with a book that turns conventional wisdom on its head.Companies devote untold time and resources trying to dazzle customers. Yet CEB''s careful research proves that is wildly overrated: loyalty has a lot more to do with how well companies deliver on their basic promises than on how dazzling the service experience might be. Forget bells and whistles and just solve your customer''s problems. The Effortless Experience lays out the four pillars of a low-effort customer experience, with robust data, in­sights and profiles. Here are tools and templates you can start applying right away to improve service, reduce costs, and ultimately generate the elusive loyalty that the ''dazzle factor'' fails to deliver.The rewards are there for the taking, and the pathway to achieving them is now clearly marked.''A business detective story, in which cherished truths are systematically investigated-and frequently debunked'' -Dan Heath, coauthor of Decisive , Switch , and Made to Stick Matt Dixon is Executive Director of the Sales & Service Practice at CEB. He is a frequent contributor to the Harvard Business Review , and his previous book, The Challenger Sale , was a Wall Street Journal bestseller Nick Toman is Senior Director of Research for CEB''s Sales & Services Practice and is a frequent contributor to the Harvard Business Review. Rick DeLisi is Senior Director of Advisory Services for CEB''s Sales & Service Practice and a noted public speaker and facilitator.

DKK 168.00
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The Physick Book of Deliverance Dane - Katherine Howe - Bog - Penguin Books Ltd - Plusbog.dk

Can You Keep a Secret? - Karen Perry - Bog - Penguin Books Ltd - Plusbog.dk

Boomerang - Michael Lewis - Bog - Penguin Books Ltd - Plusbog.dk

Love Nest - Julia Llewellyn - Bog - Penguin Books Ltd - Plusbog.dk

Full Steam Ahead, Felix - Kate Moore - Bog - Penguin Books Ltd - Plusbog.dk

Plutocrats - Chrystia Freeland - Bog - Penguin Books Ltd - Plusbog.dk

The Day of the Triffids - John Wyndham - Bog - Penguin Books Ltd - Plusbog.dk

August Blue - Deborah Levy - Bog - Penguin Books Ltd - Plusbog.dk

Felix the Railway Cat - Kate Moore - Bog - Penguin Books Ltd - Plusbog.dk

Mirage - Jack B. Du Brul - Bog - Penguin Books Ltd - Plusbog.dk

A Friend for Life - Battersea Dogs & Cats Home - Bog - Penguin Books Ltd - Plusbog.dk

Happy Place - Emily Henry - Bog - Penguin Books Ltd - Plusbog.dk

Very Bad Company - Emma Rosenblum - Bog - Penguin Books Ltd - Plusbog.dk

August Blue - Deborah Levy - Bog - Penguin Books Ltd - Plusbog.dk

August Blue - Deborah Levy - Bog - Penguin Books Ltd - Plusbog.dk

A SUNDAY TIMES BESTSELLER BOOK OF THE YEAR 2023 ACCORDING TO FINANCIAL TIMES, GUARDIAN, INDEPENDENT, TIME MAGAZINE ''Levy''s lyrical, pitch-perfect prose is an exploration of our reasons for living, the forces that drive us and the inner music that controls the rhythms of our dance through life and love'' Independent The mesmerising new novel from the twice Booker-shortlisted author of Hot Milk and Swimming Home At the height of her career, concert pianist Elsa M. Anderson - former child prodigy, now in her thirties - walks off the stage in Vienna, mid-performance.Now she is in Athens, watching as another young woman, a stranger but uncannily familiar - almost her double - purchases a pair of mechanical dancing horses at a flea market. Elsa wants the horses too, but there are no more for sale. She drifts to the ferry port, on the run from her talent and her history.So begins a journey across Europe, shadowed by the elusive woman who bought the dancing horses.A dazzling portrait of melancholy and metamorphosis, August Blue uncovers the ways in which we seek to lose an old story, find ourselves in others and create ourselves anew. ''Deborah Levy writes like a dream and I mean that quite literally'' Stuart Kelly, The Scotsman ''A virtuosic novel of identity and breakdown . . . [it] flickers constantly between comedy and darkness. You know you''ll read August Blue again'' M John Harrison, Guardian Sunday Times bestseller, May 2023

DKK 119.00
1

Christmas at Battersea: True Stories of Miracles and Hope - Battersea Dogs & Cats Home - Bog - Penguin Books Ltd - Plusbog.dk

Christmas at Battersea: True Stories of Miracles and Hope - Battersea Dogs & Cats Home - Bog - Penguin Books Ltd - Plusbog.dk

Christmas at Battersea: True Stories of Miracles and Hope is full of heart-warming festive tales about the bond between man and animal, from Battersea Dogs and Cats Home. ''Battersea Dogs & Cats Home never closes its doors, not even on Christmas Day'' - Paul O''Grady On Christmas Day this year, an army of dedicated volunteers will be making the day as special as possible for the four-legged residents of Battersea, with knitted jumpers for poorly puppies and turkey dinners for hungry kittens. Christmas at Battersea features tales of rescue from Battersea''s staff, and of inspirational owners who find a place in their hearts and homes for abandoned pets.You''ll meet:- Scrappie the mongrel puppy, left in a bin on the coldest day of the year- Shadow the Pug, whose loyalty helps a widow through her first Christmas alone- The litter of puppies named after Santa''s reindeer, in urgent need of a home on Christmas Eve- Rosie the Staffie, rescued from a freezing lakeFeaturing tear-jerking but uplifting real life stories about the animals that have passed through Battersea''s doors at Yule time, Christmas at Battersea is the perfect present for animal lovers. Battersea Dogs and Cats Home is the oldest and most-loved animal home in the country, caring for thousands of lost, abandoned or unwanted cats and dogs every year. Royalties from the sale of this book go towards supporting the work of Battersea Dogs and Cats Home (registered charity no. 206394).

DKK 127.00
1

Very Bad Company - Emma Rosenblum - Bog - Penguin Books Ltd - Plusbog.dk

Very Bad Company - Emma Rosenblum - Bog - Penguin Books Ltd - Plusbog.dk

YOU LOVED BAD SUMMER PEOPLE. NOW, GET READY FOR SOMETHING EVEN MORE DELICIOUS Succession meets White Lotus in the razor-sharp follow-up to the universally acclaimed ---- Three days in paradise. Ten dysfunctional colleagues. A billion-dollar deal. When Caitlin accepts a new high-powered job at Aurora, she already knows she’s going to have to take the good with the bad. On the one hand, the senior team she’s joining is full of big personalities, never happier than when nursing a bitter grudge or pursuing an illicit affair. On the other, the company is up for sale, and if they can just hold it together at their glamorous corporate retreat, each is set to make millions. But when the group heads out on the first night of the trip, everyone drinks too much. People say – and do – things they’ll soon regret. And next morning, one of the team is missing. The stakes couldn’t be higher. They are each on the brink of being set for life. Unless someone is intent on making a very different kind of killing . . . ---- Praise for Emma Rosenblum ''Need a post-Waystar fix? Get your eyes round Bad Summer People '' SUNDAY TIMES STYLE ''The perfect page-turning summer read'' GRAZIA BOOK CLUB''Think Succession by the sea'' RED MAGAZINE''Wicked, clever fun that is White Lotus sharp'' KEVIN KWAN''A cracking debut . . . Brilliantly written'' DAILY MAIL ''Delicious: such gossipy, naughty fun. Cancel all plans'' LUCY FOLEY

DKK 168.00
1

The Chrysalids - John Wyndham - Bog - Penguin Books Ltd - Plusbog.dk

The Chrysalids - John Wyndham - Bog - Penguin Books Ltd - Plusbog.dk

A powerful post-apocalyptic allegory of persecution and intolerance, the Penguin Modern Classics edition of John Wyndham''s science fiction masterpiece The Day of the Triffids contains an introduction by M. John Harrison.Nuclear war has devastated the world, bringing with it a host of genetic mutations. In the bleak, primitive society that has emerged from its ruins, any sign of deviation, no matter how small, is ruthlessly rooted out and destroyed. David lives in fear of discovery, for he is part of a secret group of children who are able to communicate with each other by transferring thought-shapes into each other''s minds. As they grow older, they feel increasingly isolated. Then one of them marries a ''norm'', with terrifying consequences.John Wyndham (1903-1969) the son of a barrister, tried a number of careers including farming, law, commercial art and advertising before writing short stories, intended for sale, in 1925. After serving in the Civil Service and the Army during the Second World War, he decided to try writing a modified form of Science Fiction, which he called ''logical fantasy''. Among his most famous books are The Day of the Triffids (1951), The Kraken Wakes (1953), The Chrysalids (1955), The Midwich Cuckoos (1957, filmed twice as Village of the Damned ), Trouble with Lichen (1960), and Chocky (1968). If you enjoyed The Chrysalids , you might like Arthur Miller''s The Crucible , also available in Penguin Modern Classics.''One of those few authors whose compulsive readability is a compliment to the intelligence'' Spectator

DKK 119.00
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The Guest Book - Sarah Blake - Bog - Penguin Books Ltd - Plusbog.dk

The Guest Book - Sarah Blake - Bog - Penguin Books Ltd - Plusbog.dk

A NEW YORK TIMES BESTSELLER ''Powerful and provocative'' Paula McLain''Beautiful, engrossing, heart-breaking'' Rachel Rhys''Monumental in a way that few novels dare attempt'' Washington Post The Miltons are a powerful old New York family - the kind of family that used to run the world. And in 1935, they still do. Kitty and Ogden Milton seem to have it all: an elegant apartment on the Upper East Side, two beautiful little boys, a love everyone envies. When a tragedy befalls them, Ogden comforts Kitty the only way he knows how - they go sailing, picnic on a small island off the coast of Maine, and buy it. For generations the Miltons of Crockett Island revel in a place that is entirely their own. But it''s 1959, and the world is changing: Ogden''s firm hire a Jewish man, Len Levy, who earns the admiration of not only his boss, but his boss''s beautiful young daughter. When Len and his friend visit the island, the Milton''s principles and prejudices are challenged like never before. At the dawn of the 21st century, the family money has run dry, and the island is up for sale. Returning for one last visit, Kitty''s granddaughter uncovers disturbing evidence about her family''s wealth - and realizes she is on the verge of finally understanding the silences that seemed to hover just below the surface of her family all her life. ''Thought-provoking and propulsive...Welcome to old money, new heartbreak and big secrets'' New York Times Book Review

DKK 120.00
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The Go-Giver - Bob Burg - Bog - Penguin Books Ltd - Plusbog.dk

The Go-Giver - Bob Burg - Bog - Penguin Books Ltd - Plusbog.dk

NOW WITH A FOREWORD BY ARIANNA HUFFINGTON ''This terrific book wonderfully illuminates the principles of contribution, abundance, service and success'' Stephen Covey, bestselling author of The 7 Habits of Highly Effective People ''Most people don''t have the guts to buy this book, never mind the will to follow through and actually use it. But you do. And I''m certain that you''ll be glad you did '' Seth Godin, bestselling author of This is Marketing Nearly a decade since its original publication, the term ''go-giver'' has become shorthand for a defining set of values embraced by hundreds of thousands of people around the world. Today this timeless story continues to help its readers find fulfilment and greater success in business, in their personal lives and in their communities.------------------------------------ The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. One day, desperate to land a key sale at the end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consultant referred to by many devotees simply as the Chairman. Over the next week, Pindar introduces Joe to a series of successful ''go-givers'' who teach him how to open himself up to the power of giving.Joe learns that changing his focus from getting to giving - putting others'' interests first and continually adding value to their lives - ultimately leads to unexpected results.------------------------------------ The Go-Giver is a classic bestseller that brings to life the old proverb ''Give and you shall receive''.

DKK 126.00
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Life's A Pitch - Philip Delves Broughton - Bog - Penguin Books Ltd - Plusbog.dk

Life's A Pitch - Philip Delves Broughton - Bog - Penguin Books Ltd - Plusbog.dk

Now in paperback, Philip Delves Broughton. bestselling business author of What They Teach You at Harvard Business School , takes a sideways look at the greatest salespeople in Life''s a Pitch. What are the selling secrets of Majid, Tangier''s greatest rug peddler? How does Mrs Shibata, Japan''s top life insurance seller, seal the deal? Why does Belyamani, a seller of Boeing planes, believe trust is all? Few of us have the chance to meet let alone work with the best. But to get on, we need to learn their secrets of success. Here, Philip Delves Broughton, author of the bestselling What They Teach You At Harvard Business School , journeys around the world meeting business legends from all walks of life. Their stories are insightful, hilarious and compelling. Revealing their secrets and tips, Life''s a Pitch also shows how mastering the art of selling will help you master the art of life.''Marvellous, dazzling'' -Tom Peters, author of In Search of Excellence ''Thoroughly entertaining'' -Toby Young, author of How To Lose Friends and Alienate People ''You can never look upon a sale in quite the same way again. Buy Life''s A Pitch and be enlightened'' Economist Philip Delves Broughton is the author of the international bestseller What They Teach You at Harvard Business School. He was born in Bangladesh and grew up in England. He served as the New York and Paris bureau chief for the Daily Telegraph, and he now writes for publications including the Financial Times, the Evening Standard, and the Wall Street Journal . In 2006 he received an M.B.A. from Harvard Business School . He lives in Connecticut with his wife and two sons.

DKK 161.00
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Fifteen Modern Tales of Attraction - Alison Macleod - Bog - Penguin Books Ltd - Plusbog.dk

Fifteen Modern Tales of Attraction - Alison Macleod - Bog - Penguin Books Ltd - Plusbog.dk

Fifteen Modern Tales of Attraction is Alison MacLeod''s collection of highly charged short stories. Sexy, tender, funny and haunting by turns, the stories in Alison MacLeod''s daring collection are tales of lovers, would-be lovers and lovers gone wrong. Here we discover ECT patient Gloria, who falls for her anaesthetist, ''Dr Numb''; the cerebral Nick, who chases after the heavily pregnant Katie at an Ikea sale; and the legendary lovers Heloise and Abelard re-imagined for the twenty-first century. With settings that range from a cheap Paris café to London''s Hayward Gallery, and from the Brighton seafront to the Nova Scotia coast, these stories are at times magical, at times grittily real, but always affecting.''Alison MacLeod is a strikingly original voice. Her stories create intimate worlds and make the reader live in them with an intensity which is haunting, disturbing and above all beguiling'' Helen Dunmore''Alison MacLeod''s collection of stories is a baker''s dozen of excellence book-ended by brilliance'' Time Out ''Fragmentary evocations of desire and its mysteries, passing glimpses into minds and hearts: tender; pierced; translucent'' Guardian ''Beautifully crafted, they range from brilliantly observed humour to the haunting and heart-rending. Immensely readable'' Big Issue Alison MacLeod was raised in Canada and has lived in England since 1987. She is the author of three novels, The Changeling , The Wave Theory of Angels and Unexploded , and of a collection of stories, Fifteen Modern Tales of Attraction . Unexploded was longlisted for the Man Booker Prize for Fiction 2013. Alison MacLeod is Professor of Contemporary Fiction at Chichester University and lives in Brighton.

DKK 161.00
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