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Big Book of Emergency Department Psychiatry A Guide to Patient Centered Operational Improvement

Big Book of Emergency Department Psychiatry A Guide to Patient Centered Operational Improvement

This book focuses on the operational and clinical strategies needed to improve care of Emergency Psychiatric patients. Boarding of psychiatric patients in ED’s is recognized as a national crisis. The American College of Emergency Physicians identified strategies to decrease boarding of psychiatric patients as one of their top strategic goals. Currently there are books on clinical care of psychiatric patients but this is the first book that looks at both the clinical and operational aspects of caring for these patients in ED setting. This book discusses Lean methodology the impact of long stay patients using queuing methodology clinical guidelines and active treatment of psychiatric patients in the ED. | Big Book of Emergency Department Psychiatry A Guide to Patient Centered Operational Improvement

GBP 66.99
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Lean Daily Management for Healthcare Field Book

Lean Daily Management for Healthcare Field Book

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare effective LDM is just now taking hold with the best lean healthcare organizations in the U. S. and Canada. Leaders are realizing that sustaining their lean projects over time has proven to be a challenge without first addressing the organizations management system/model. LDM gives leaders a straightforward approach to do just that as well as improve their ability to spread and deploy lean to other areas of the organization and tie back to strategy. | Lean Daily Management for Healthcare Field Book

GBP 175.00
1

Nursing and Informatics for the 21st Century - Embracing a Digital World Book 1 Realizing Digital Health - Bold Challenges and Opportunitie

Nursing and Informatics for the 21st Century - Embracing a Digital World Book 1 Realizing Digital Health - Bold Challenges and Opportunitie

In just the past decade the emergence of digital health has finally become palpable. Enhanced by the pandemic social justice events and planetary health urgency Realizing Digital Health – Bold Challenges and Opportunities for Nursing explores that evolution with a focus on capturing the current state of digital health. Anchored in an introduction to digital health new technologies opportunities and challenges are described. Consideration of the opportunities and challenges of digital health calls for specific attention to ethical considerations. This book includes a current state synopsis of healthcare in the USA with the inclusion of specific implications for nursing leaders and executives. Engagement of the people (patients families communities) working in partnership to enhance health is described. Information management and the necessary definition and access to data are discussed with a particular explication of the function of information management and operational decision-making. The challenges and learnings related to informatics drawn from the experiences of leaders in large health systems shed insight into the current state of informatics-enabled digital health and healthcare. The global example of the integration of technology nursing and health systems expands our knowledge of the current state as well as explores possibilities. This book concludes with a commitment to and description of the current state of teamwork and the integral role/functions within informatics nursing and healthcare. This book provides the reader with a succinct overview of digital technologies a reality-anchored description of the current state in the USA and globally and highlights the core foundation and integration of informatics and information management. This book stimulates thought and actions to advance digital health within a full partnership among the people organizations systems and global imperatives including planetary survival. This book lifts up the next era calling for full teamwork collaboration and partnership as we emerge into a true global community. Nursing and Informatics for the 21st Century – Embracing a Digital World 3rd Edition is comprised of four books which can be purchased individually: Book 1: Realizing Digital Health – Bold Challenges and Opportunities for Nursing Book 2: Nursing Education and Digital Health Strategies Book 3: Innovation Technology and Applied Informatics for Nurses Book 4: Nursing in an Integrated Digital World that Supports People Systems and the Planet | Nursing and Informatics for the 21st Century - Embracing a Digital World Book 1 Realizing Digital Health - Bold Challenges and Opportunitie

GBP 69.99
1

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition Book 3 Innovation Technology and Applied Informatic

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition Book 3 Innovation Technology and Applied Informatic

Innovation Technology and Applied Informatics for Nurses explores informatics trends emerging over the next decade including personalized healthcare telehealth artificial intelligence voice recognition and predictive analytics. Emphasis is placed on their importance benefits and key challenges for nurses. Digital health and patient-generated data in the context of remote monitoring are highlighted with a focus on digital health tools issues challenges and implications for the future. A featured case study includes the use of patient-generated data during the COVID-19 pandemic including critical lessons learned. A discussion of the technological building blocks of sensors and the Internet of Things highlights examples of how healthcare delivery system models of care are being transformed. Applied data science as an emerging healthcare discipline explores natural language processing data science frameworks implications for data bias and ethical considerations. The conceptual building blocks of artificial intelligence and machine learning are outlined resulting in a call for all nurses to develop an improved understanding of implications for our practice and our patients. Telehealth is described as including modalities services virtual care human factors and financial legal and regulatory considerations. Key drivers and stakeholders advancing simulation-based care delivery are discussed including recommendations for how healthcare organizations can perform event simulation as they prepare to meet the risk management needs of the future. This book concludes by highlighting documentation best practices implemented during the COVID-19 pandemic. Nursing and Informatics for the 21st Century – Embracing a Digital World 3rd Edition is comprised of four books which can be purchased individually: Book 1: Realizing Digital Health – Bold Challenges and Opportunities for Nursing Book 2: Nursing Education and Digital Health Strategies Book 3: Innovation Technology and Applied Informatics for Nurses Book 4: Nursing in an Integrated Digital World that Supports People Systems and the Planet | Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition Book 3 Innovation Technology and Applied Informatic

GBP 69.99
1

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

Nursing Education and Digital Health Strategies explores the current state of health and healthcare education as well as that of nursing informatics education. These topics include technologies-enabled education for all nurses and interprofessional collaborations from a worldwide perspective. The New learning for applied critical thinking will include technology content skills versus tools and the use of smart systems for care delivery the role of critical thinking and uniqueness of nursing care delivery. Further how these changes are understood as a paradigm shift that needs to be incorporated along with nursing and healthcare education is emphasized. The effects of technology on human behavior are also explored addressing human–factors interaction interdependence of human–computer interaction and other effects of technology on wellbeing. As part of nursing education learning from clients/patients to better shape and advance nursing education and scholarship are discussed. Academic–clinical practice partnerships for a digital future how teams are working together (clinician/teacher) for better healthcare delivery and applied knowledge—including joint appointments (exchange of academia and applied expertise) academic–applied human resources and interprofessional learning/development—are discussed. This book closes by discussing and using case studies to showcase nursing competencies for the next decade implications for preparing the healthcare workforce for a digital world faculty readiness and the interaction with gaming and simulations. Nursing informatics education including continuing education beyond academia i. e. informal education worldwide as well as global challenges to support digital world capabilities are described. Hands-on Experiential Delivery and learning-based case studies are also included. Nursing and Informatics for the 21st Century – Embracing a Digital World 3rd Edition is comprised of four books which can be purchased individually: Book 1: Realizing Digital Health – Bold Challenges and Opportunities for Nursing Book 2: Nursing Education and Digital Health Strategies Book 3: Innovation Technology and Applied Informatics for Nurses Book 4: Nursing in an Integrated Digital World that Supports People Systems and the Planet | Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

GBP 74.99
1

The Basics of Benchmarking

The Basics of Benchmarking

The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process - Analysis Discovery and Implementation - and provides charts and checklists on what questions should be answered at each phase and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.

GBP 170.00
1

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition Book 4 Nursing in an Integrated Digital World that Su

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition Book 4 Nursing in an Integrated Digital World that Su

In Nursing in an Integrated Digital World that Supports People Systems and the Planet the leading-edge innovators in digital health applications global thought leaders and multinational cooperative research initiatives are woven together against the backdrop of health equity and policy-setting bodies such as the United Nations and the World Health Organization. As the authors prepared this book the world is struggling with the core issues of access to care access to needed medical equipment and supplies and access to vaccines. This access theme is reflected throughout the policy and world health chapters with an emphasis on how this COVID-19 pandemic is exposing the fissures divides unfairness and unpreparedness that are in play across our globe. Sustainability and global health policy are linked to the new digital technologies in the chapters that illustrate healthcare delivery modalities that nurse innovators are developing leading and using to deliver care to hard-to-reach populations for better population health. A trio of chapters focus on the underlying need for standards to underlie nursing care in order to capture the data needed to enable new science and knowledge discoveries. The authors give particular attention to the cautions potential for harm and biases that the artificial intelligence technologies of algorithms and machine learning pose in healthcare. Additionally they have tapped legal experts to review the legal statues government regulations and civil rights law in place for patients’ rights privacy and confidentiality and consents for the United States the United Kingdom and the European Union. The book closes with a chapter written by the editors that envisions the near future—the impact that the new digital technologies will have on how care is delivered expanding care settings into community and home virtual monitoring and patient generated data as well as the numerous ways that nurses’ roles and technology skill sets must increase to support the global goals of equal access to healthcare. Nursing and Informatics for the 21st Century – Embracing a Digital World 3rd Edition is comprised of four books which can be purchased individually: Book 1: Realizing Digital Health – Bold Challenges and Opportunities for Nursing Book 2: Nursing Education and Digital Health Strategies Book 3: Innovation Technology and Applied Informatics for Nurses Book 4: Nursing in an Integrated Digital World that Supports People Systems and the Planet | Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition Book 4 Nursing in an Integrated Digital World that Su

GBP 69.99
1

Lean – Let’s Get It Right How to Build a Culture of Continuous Improvement

Lean – Let’s Get It Right How to Build a Culture of Continuous Improvement

Lean – Let’s Get It Right!: How to Build a Culture of Continuous Improvement (978-0-367-42991-1 340939) Shelving Guide: Business & Management / Lean Management This book addresses the root causes of why a majority of Lean transformations have not met expectations. More importantly it provides the information needed to turn around the failure mechanisms and transform them into critical success factors. Lean – Let’s Get It Right! delves into the psychology of change and motivation and clarifies the roles and responsibility changes which are required for alignment with Lean principles. While the author includes a review of Lean principles the majority of the book either provides more depth of understanding of the principles or highlights how misalignment can thwart Lean transformation efforts. What this provides is not only clarity but it establishes a solid reference point or framework to guide the Lean strategy. The reader will begin to see how the principles are not simply a random set of characteristics or features of Lean but are actually a set of fundamental beliefs on which all else is based. Though repeated throughout the book that an organization must develop the specifics of their own Lean roadmap this book concludes with guidance on making it happen. This book with its primary focus on people leadership and principles and less so on the details of tools and techniques can be thought of as providing the few critical missing puzzle pieces to enable an effective Lean transformation. | Lean – Let’s Get It Right How to Build a Culture of Continuous Improvement

GBP 39.99
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The Basics of Process Improvement

The Basics of Process Improvement

Unlike other books that promote a specific process and performance improvement discipline this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset. The authors have successfully used the various methods tools and concepts found in this book to overcome practical daily problems at various organizations. This book will surely help operators managers practitioners and executives who are charged with improving processes and workplace culture produce better products and services. | The Basics of Process Improvement

GBP 180.00
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Medical-Grade Software Development How to Build Medical-Device Products That Meet the Requirements of IEC 62304 and ISO 13485

Medical-Grade Software Development How to Build Medical-Device Products That Meet the Requirements of IEC 62304 and ISO 13485

This book is a practical guide to meeting IEC 62304 software-development requirements within the context of an ISO 13485 quality management system (QMS). The book proves this can be done with a minimum amount of friction overlap and back-and-forth between development stages. It essentially shows you how you should shape your medical-software development processes to fit in with the QMS processes in the smartest and leanest way possible. By following the advice in this book you can reuse processes from your QMS ensure your product-realization processes meet the requirements for medical-software development and marry all the requirements together using tried and tested solutions into one efficient system. The expertise of the authors here goes beyond just the experiences of one real-world project as they tap into over 30 years of experience and countless software and software-assessment projects to distill their advice. The book takes a hands-on approach by first teaching you the top 25 lessons to know before starting to develop a process for medical-software development. It then walks you through the expectations placed on the key aspects of such a process by the key standards. The book progresses from an overview of both standards and the general requirements involved to a detailed discussion of the expected stages from software development and maintenance to risk management configuration management and problem resolution. The book provides insightful advice on how the requirements of the IEC 62304 software-development life cycle can be married with an ISO 13485 QMS how the development of the technical file should be organized and how to address conformity assessment the daily after-approval and the recent trends that will affect the industry in the coming years. The book is modeled after the IEC 62304 standard and adopts its clause structure in the numbering of sections for easy reference. The book does not attempt to replicate either standard. For the ISO 13485 standard it recites the necessary requirements succinctly. For IEC 62304 the discussion is in-depth and also addresses the impact of ISO 13485 on the requirements discussed. In this way the book drills into both standards to expose the core of each requirement and shape these into a practical cohesive workflow for developing maintaining and improving a Lean software development pipeline. | Medical-Grade Software Development How to Build Medical-Device Products That Meet the Requirements of IEC 62304 and ISO 13485

GBP 45.99
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Lean Design in Healthcare A Journey to Improve Quality and Process of Care

Lean Design in Healthcare A Journey to Improve Quality and Process of Care

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This book chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious it is based on the journey many healthcare systems and clients have taken the issues they have faced and the successes and failures they’ve had. Tools and approaches used are based on the actual work of Simpler. The story format engages readers and is intended to motivate and inspire executive teams to use the tenets of the book as a guide to launch their own successful implementation of an idea-to-launch methodology. Tools include those gleaned from actual application of Lean Product Development Agile Design for Six Sigma and Design Thinking Principles. Through engaging storytelling and practical theory this book is written from the perspective of a physician leader that agrees to be the executive sponsor for a service redesign. As the story progresses the sponsor becomes fascinated with the process and becomes the first VP of Innovation within his organization. | Lean Design in Healthcare A Journey to Improve Quality and Process of Care

GBP 31.99
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The Business of the Metaverse How to Maintain the Human Element Within this New Business Reality

The Business of the Metaverse How to Maintain the Human Element Within this New Business Reality

The metaverse is the future of business applications and models and this ground-breaking book points and details a complete and clear picture of how the metaverse can impact the various business segments and how the human element will be maintained within the evolutionary change. This book serves as a guide for those planning to implement and expand the metaverse in their business as well as those already using it on limited levels. Simulated intelligence innovation can reveal intricate and significant examples in robust and information-rich situations that posture difficulties for human insight. In addition similar to other burgeoning advancements the experience and aptitudes accumulated by vendors and consumers alongside the steady analysis of interactions and information empower metaverse calculations to be refined and improved. This book illustrates the current advancements and results and expands the analysis of human-centric metaverse applications to business segments and their future effects on overall enterprise management. Essentially this book elaborates on the impact of the metaverse across business sectors through the use of case studies. | The Business of the Metaverse How to Maintain the Human Element Within this New Business Reality

GBP 46.99
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The Future of Entrepreneurship in Africa Cross-Sectoral Perspectives Post COVID-19

The Future of Entrepreneurship in Africa Cross-Sectoral Perspectives Post COVID-19

Thsi book focuses on entrepreneurial development and the development of small businesses in Africa. The central idea of this book is that entrepreneurial development and small business development are connected. Entrepreneurship is lauded as an engine of growth (economic development and job creation) with small businesses often contributing to new job creation. Also entrepreneurship and small business development are the heart of many countries’ economies. The decision to focus on entrepreneurial development and small business development is that first there is a consensus that most entrepreneurial activities are aimed at creating small new ventures. Second countries that give special attention to entrepreneurship stand a chance of industrialization. Third Africa has been reported as having a rich entrepreneurial landscape as the continent’s wealthiest individuals generated their wealth as trailblazing entrepreneurs. Fourth small-scale entrepreneurs and businesses form the backbone of economic activities across the continent. A motivation to focus on entrepreneurial and small business development is the generally accepted view that start-ups in Africa are growing calling for understanding into how to enhance productivity efficiencies and application of new technologies. The book aims to enhance the understanding of stakeholders (business owners governments practitioners) to overturn challenges such as inadequate start-up capital competition lack of employees with the right skills and low use of technology. The ability to develop entrepreneurship in Africa and the role of small-medium enterprises cannot be underestimated. The promotion of entrepreneurship in Africa is crucial as it creates jobs provides decent livelihoods and contributes to GDP. Most entrepreneurial initiatives in developing economies entail identifying opportunities and new venture creation. It is worth recognizing that most new ventures created take the form of small businesses and the entrepreneurial processes involve entrepreneurs’ knowledge and skills identifying opportunities involvement in setting up a business and managing the business. The various aspects of this book focus on many entrepreneurial activities that are undertaken on the African continent. This book is focused on African countries since there is a reason to be optimistic about the prospects for growth and entrepreneurship. To achieve entrepreneurial success in African countries the African Development Bank (2021) proposes that there must be a link between macro and firm-level characteristics that will serve as the mix of entrepreneurship in societies. This book therefore considers some macro-level factors such as education training and skills development technological developments government programs and entrepreneurial challenges and opportunities. At the firm-level this book focuses on entrepreneurial initiatives such as branding and marketing. | The Future of Entrepreneurship in Africa Cross-Sectoral Perspectives Post COVID-19

GBP 44.99
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Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

This book focuses on the human side of organizational culture. The authors approach organizational culture from the perspective of alignment to mission vision and values. Using a Lean Six Sigma structure the sequence of chapters begins with the organization and its structure then drills through strategic operational and tactical levels of process and behavior which establish and grow the overall culture of the organization over time. The book begins with foundational principles of organization through the necessity of aligning processes and systems to mission and vision assessment gap analysis for improvement prioritization and chapters on qualitative and quantitative approaches for reducing variation and improving systems and behavior. Through this book readers will: Learn the foundation and core concepts of the organization Discover the right focus of shifting the culture of the organization Recognize the building blocks of organizational culture and how to integrate them into a successful customer-focused system of interconnected processes Focus on people as drivers of technology rather than the reverse Explore techniques to address the challenges and concerns of today’s training and deployment for organizational performance excellence Use the chapters as short discussions or training workshops for either internal education or public/private technical education. | Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

GBP 25.99
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Planning Quality Project Management of (EMR/EHR) Software Products

Planning Quality Project Management of (EMR/EHR) Software Products

When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of having the hospitals enter the data in their EHR systems and also in the study data entry system. However the FDA regulations would require that the hospital systems be validated. The hospitals and the companies developing the systems argued that was over-regulation. HIMSS published their Developer Code of Conduct where they said instead they would use Quality Management techniques. This book covers how to use Quality Management (ISO 9001) to develop computer systems specifically EMR systems. It gives a basic introduction to how to implement computer systems. It also covers the topic of compliance because the hospitals are required to comply with regulations other than FDS regulations. The book also discusses the topics of risk management and conducting audits both of which are part of ISO 9001 quality management of computer systems. The book is designed to give the reader an introduction to the things you have to do when implementing a computer system that has to satisfy some standards and where the accuracy of the information could impact the accuracy of a person’s medical treatment. | Planning Quality Project Management of (EMR/EHR) Software Products

GBP 69.99
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Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management is a complete handbook for CSMs written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day. Practical Customer Success Management provides a simple-to-follow best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step together with detailed explanations and step-by-step guidance for successfully completing each activity or task. Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit. | Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

GBP 31.99
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Courageous Leadership The Missing Link to Creating a Lean Culture of Excellence

Courageous Leadership The Missing Link to Creating a Lean Culture of Excellence

Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence is one of the firsts of its kind to wade through the confusion among leaders on selecting the type of change approach that will get the best results in their organization. It educates the senior executive leaders and organizational excellence practitioners on the different characteristics of change and answers why the approach to incremental and transitional change cannot deliver the results expected from a transformational change. The author shares his experiences from leading several small and large scale organization transformations in multiple industries across different countries on how to establish a robust foundation for an excellence journey and integrate strategy into daily operations. This book elaborates on the types of courage and what it means to be a courageous leader while leading change in difficult situations and what leaders do differently for putting the organization on a path to excellence and culture transformation. This book shares an innovative design a methodology and an approach that combines best practices and principles from Malcolm Baldrige Shingo Lean Six Sigma Balanced Scorecard accreditation change management patient and family-centered care the Competing Values Framework the LEADS framework and the project management body of knowledge. The implementation of this model at a hospital in Canada propelled the organization further ahead on their transformational journey compared to other organizations that started much earlier. Sensei in Japanese means Teacher and Gyaan in Sanskrit means Knowledge. Brief sections on ‘Sensei Gyaan’ have been interspersed throughout the book to provide valuable tips to the readers based on author’s experiential learnings over the past two decades. This book serves as a practical guide for senior executive leaders and organizational excellence practitioners who wish to embark or are in various stages of their organizational excellence and culture transformation journey. Readers will be guided through 26 elements necessary for establishing a robust foundation and an additional set of 22 Management System elements required to create and sustain a culture of quality across the organization. For leaders in healthcare the book provides a framework guiding principles and associated practices that support the implementation of the 4 core concepts of patient and family centered care namely dignity and respect information sharing participation and collaboration. Included in the book are several examples with creative visuals ready-to-use templates and standard works models guiding principles and strategies based on best practices to assist leaders in their organization excellence journey. | Courageous Leadership The Missing Link to Creating a Lean Culture of Excellence

GBP 35.99
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Employee Empowerment The Prime Component of Sustainable Change Management

Employee Empowerment The Prime Component of Sustainable Change Management

One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. Employee Empowerment fully analyzes this workplace condition which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model which comprises three levels of empowerment – Management Cross-Functional Team and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is empower the front-line employees) it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. This book makes the case that when human capital assets take ownership of the processes then we have greater engagement and thus a more empowered organization. | Employee Empowerment The Prime Component of Sustainable Change Management

GBP 31.99
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The Basics of Performance Measurement

The Basics of Performance Measurement

You can‘t understand manage or improve what you don‘t measure While every smart executive now knows the truth of those words perhaps more so than anyone it was Jerry Harbour who turned that adage into a science. Originally published in 1997 The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard. Yet despite the book‘s continued relevancy Harbour is once again stepping ahead of the curve to fully update his little yellow book. In addition to adding the wisdom of lessons learned over the past decade he adds two new chapters to this second edition. One of these chapters discusses units of measurement. The other introduces ways to better interpret what has been measured and then translate those measurement-related interpretations into actionable knowledge. Harbour provides a six-step method for developing a performance measurement system. He shows how to design performance measurement families and how to build hierarchies tailored to different levels within an organization. He also covers collection and distribution as well as the value of performance measure displays. When you finish this book you will be able to undertake performance measurement with new confidence. You will also come away knowing how to present your findings with an authority that will convince stakeholders of the importance and accuracy of your results.

GBP 170.00
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The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

The Toyota Production System (TPS) is regarded as a sophisticated concept that helps us understand the world of manufacturing. It evolved from the system of mass-producing cars established by Ford and the Japanese have since endeavored to make their own universal production system. Though much has been accomplished TPS’ progress is a continuous process. The theme of this book is how to understand and learn TPS. There is a TPS concept that seems to elude many and that is that manufacturers should be able to make a product available at the moment a customer comes and asks for it. There are various ways and various tools that can be used to pursue the ideal state and therefore we need to focus on the basic principles of TPS. This book tries to explain those Toyota Production System concepts that may otherwise be elusive. This book focuses on the factory to help readers understand the fundamental ideology of TPS. The main character started his career as a technical expert in the R&D division of an automotive Company and eventually becomes an Instructor of TPS. His broad career in companies is used to vividly describe the form of the Toyota Production System. To explain the growth of apprentices of various titles and positions this story is woven with several short stories presented from the perspective of the main character who grows from being a group leader to section leader to manager to general manager. Essentially this book describes the Toyota Production System as based on the philosophy: “Always sketching out and pursuing the ideal state of manufacturing. ” | The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

GBP 29.99
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The Basics of Hoshin Kanri

The Basics of Hoshin Kanri

The problem with most Hoshin Kanri books is that they describe a complex methodology that is overwhelming to most leaders and their organizations. The need to essentially change the culture of the entire organization to make Hoshin work isn�t practical for most companies when first starting out. The Basics of Hoshin Kanri uses an easy-to-follow story format to simplify and explain Hoshin Kanri � a method for strategy deployment. Supplying clear descriptions of the steps of Hoshin Kanri it advocates using Hoshin as an important tool for improving an organization�s existing planning and execution system while simultaneously moving the culture of the organization forward. The book provides readers with a new understanding of Hoshin Kanri as a powerful deployment system for strategic planning defining a direction and priorities and aligning the organization around that direction. It begins by telling the story of a manufacturing executive that uses a simple Hoshin Kanri approach to make significant change in his personal life. Next the book illustrates how this executive prepares to apply Hoshin Kanri to deploy strategy within his business. It concludes by presenting fascinating excerpts from the author�s own interviews with experts in the field of Hoshin Kanri. All business leaders want their organizations to be great in all respects but the reality is that they must get to good before they can consider becoming great.

GBP 180.00
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Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

This book focuses on rethinking working and living spaces and understanding how greening can make them healthier and their occupants happier. It teaches how to see unique ideas for spaces and some of the materials needed to create the designs. Inspired by a study that states that 8% of a space needs to have plants in order to positively affect the air quality of the space this book explores what that minimum would look like in spaces and how it can be done to existing spaces as well as to new site designs greening both interiors and exteriors. Using the mathematical amount of 10% per square foot the illustrations start at that quantity of greening and show how it can look. The sites selected are both public and private sites as well as interior and exterior. As there are more modalities needs and locations where people now work making sure that multiple types of spaces are designed for people’s success is more relevant than ever. This includes designs for more traditional offices open-air offices commercial spaces homes studios and more. Ways of Greening: using Plans and Gardens for Healthy Work and Living Surroundings gives readers a way to not only understand greening but to understand how to see greening applied to their place. The two basic ways to see the spaces selected are existing spaces to which greening design is applied afterward and upcoming spaces in which greening design can be built directly into the space. The first type of retrofitting greening into existing spaces can also be combined with the second type of space (new designs). There are examples of both types throughout the book. Essentially this book addresses ways in which business owners residents developers architects agencies and others can integrate greening to improve the air quality and the quality of life with a green solution. | Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

GBP 42.99
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The Principles of Scientific Management by Frederick Taylor

The Principles of Scientific Management by Frederick Taylor

Read the American classic that inspired Shigeo Shingo! Frederick W. Taylor's The Principles of Scientific Managementwas a mental revolution that spawned the very ideas of process improvement equity and efficiency between workers and management and the attainability of high production with low labor costs. Taylor discusses eliminating waste by using the system he developed over the course of his career and how it applies to individual as well as collective improvement initiatives. As the basis of modern organizational efficiency this instrumental book has motivated managers and engineers for almost 100 years. | The Principles of Scientific Management by Frederick Taylor

GBP 18.99
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Productivity Improvement in Manufacturing SMEs Application of Work Study

Productivity Improvement in Manufacturing SMEs Application of Work Study

This book focuses on the application of workstudy in productivity of manufacturing SMEs locally and abroad and also explores various industrial problems which face manufacturing SMEs in developing and underdeveloped countries in the rest of the world. Low productivity is currently a serious challenge facing manufacturing SMEs where these SMEs are operating below expected production output levels which makes it difficult for them to compete in the global market. SMEs are the engine drivers of economic growth one of which is manufacturing. The challenge is that government from various countries in developing and underdeveloped countries mandated agencies in their respective areas to ensure that there is economic progress for these SMEs but productivity remains low in the manufacturing SMEs. When SMEs do not perform well productivity of manufacturing SMEs declines and unemployment increases. Thus an increase in unemployment results in a drop of GDP in the country and can become a global and economic crisis. This book describes a process which enables the reader to use effective knowledge that addresses problems facing the productivity of manufacturing SMEs such as work study tools and case studies and provides solutions and applications to improve the running of the manufacturing SMEs in growing their productivity. | Productivity Improvement in Manufacturing SMEs Application of Work Study

GBP 31.99
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