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Integrating Business Management Processes Volume 2: Support and Assurance Processes

Integrating Business Management Processes Volume 2: Support and Assurance Processes

Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management this book one of three provides useful guidance to design implement maintain and improve its effectiveness. This volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control communication marketing information systems and technology human resource management training and development customer relations management financial management and measurement and analysis to name a few. This book with its series of examples and procedures shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets. Titus De Silva is a consultant in management skills development pharmacy practice quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka. | Integrating Business Management Processes Volume 2: Support and Assurance Processes

GBP 56.99
1

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

Nursing Education and Digital Health Strategies explores the current state of health and healthcare education as well as that of nursing informatics education. These topics include technologies-enabled education for all nurses and interprofessional collaborations from a worldwide perspective. The New learning for applied critical thinking will include technology content skills versus tools and the use of smart systems for care delivery the role of critical thinking and uniqueness of nursing care delivery. Further how these changes are understood as a paradigm shift that needs to be incorporated along with nursing and healthcare education is emphasized. The effects of technology on human behavior are also explored addressing human–factors interaction interdependence of human–computer interaction and other effects of technology on wellbeing. As part of nursing education learning from clients/patients to better shape and advance nursing education and scholarship are discussed. Academic–clinical practice partnerships for a digital future how teams are working together (clinician/teacher) for better healthcare delivery and applied knowledge—including joint appointments (exchange of academia and applied expertise) academic–applied human resources and interprofessional learning/development—are discussed. This book closes by discussing and using case studies to showcase nursing competencies for the next decade implications for preparing the healthcare workforce for a digital world faculty readiness and the interaction with gaming and simulations. Nursing informatics education including continuing education beyond academia i. e. informal education worldwide as well as global challenges to support digital world capabilities are described. Hands-on Experiential Delivery and learning-based case studies are also included. Nursing and Informatics for the 21st Century – Embracing a Digital World 3rd Edition is comprised of four books which can be purchased individually: Book 1: Realizing Digital Health – Bold Challenges and Opportunities for Nursing Book 2: Nursing Education and Digital Health Strategies Book 3: Innovation Technology and Applied Informatics for Nurses Book 4: Nursing in an Integrated Digital World that Supports People Systems and the Planet | Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

GBP 74.99
1

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner standardized work provides limitless opportunities for process improvements. So much so that it has become a vital component of improvement efforts in Lean enterprise systems. New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development so readers can successfully extend and adapt them to their own work situation. It also: Supplies an accessible introduction to standardized work from a cyclic perspective Explains how to instill and maintain quality in work processes right from the get go Provides the foundational basis required to apply standardized work concepts to a wide range of work situations Includes several appendices with helpful tips and problem-solving tools In a step-by-step format this book discusses the relationship of the work period and the takt time as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries including health care construction business processes and food services. | New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

GBP 170.00
1

Rethinking Patient Safety

Rethinking Patient Safety

The vast majority of healthcare is provided safely and effectively. However just like any high-risk industry things can and do go wrong. There is a world of advice about how to keep people safe but this delivers little in terms of changed practice. Written by a leading expert in the field with over two decades of experience Rethinking Patient Safety provides readers with a critical reflection upon what it might take to narrow the implementation gap between the evidence base about patient safety and actual practice. This book provides important examples for the many professionals who work in patient safety but are struggling to narrow the gap and make a difference in their current situation. It provides insights on practical actions that can be immediately implemented to improve the safety of patient care in healthcare and provides readers with a different way of thinking in terms of changing behavior and practices as well as processes and systems. Suzette Woodward shares lessons from the science of implementation campaigning and social movement methods and offers the reader the story of a discovery. Her team has explored an approach which could profoundly affect the safety culture in healthcare; a methodology to help people talk to each other and their patients and to listen through facilitated safety conversations. This is their story.

GBP 31.99
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Training Within Industry: Program Development Program Development

Training Within Industry: Program Development Program Development

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks Training Within Industry proves that true innovation is timeless. The training material contained in this 8 1/2 x 11 124 page Training Within Industry book is as applicable today as it was when it was first written down decades ago. | Training Within Industry: Program Development Program Development

GBP 28.99
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Training Within Industry: Job Instruction Job Instruction

Training Within Industry: Job Instruction Job Instruction

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks Training Within Industry proves that true innovation is timeless. The training material contained in this 8 1/2 x 11 84 page Training Within Industry book is as applicable today as it was when it was first written down decades ago. | Training Within Industry: Job Instruction Job Instruction

GBP 28.99
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Training Within Industry: Problem Solving Problem Solving

Training Within Industry: Problem Solving Problem Solving

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks Training Within Industry proves that true innovation is timeless. The training material contained in this 8 1/2 x 11 118 page Training Within Industry book is as applicable today as it was when it was first written down decades ago. | Training Within Industry: Problem Solving Problem Solving

GBP 28.99
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The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

Each day managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput poor quality personnel problems and material shortages. How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result they end up making blind decisions that change perfectly acceptable processes for incorrect reasons. The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies - The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly - . They fail to perform the 'genmba walk ' during which they go to see the actual process understand the work ask questions and learn. By following a structured approach and using only simple tools most problems can be solved effective decisions can be made and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems preventing problems and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems how to prevent future problems and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book. | The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

GBP 31.99
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Lean Leadership for Healthcare Approaches to Lean Transformation

Lean Leadership for Healthcare Approaches to Lean Transformation

Healthcare organizations that have already applied Lean thinking to their processes with the diligence of effective management and strong leadership support are now realizing the benefits of their efforts. And many of those benefits surpass what was thought possible just a few years ago. To be successful these organizations had to provide the leadership to arrive at their future state. Written by a Shingo Prize-winning author and Lean sensei Lean Leadership for Healthcare: Approaches to Lean Transformation explains how to apply Lean improvement to both clinical and non-clinical processes. It presents valuable lessons learned by the author over the years of leading improvements in this complex industry and lays out a clear roadmap for initiating your Lean improvements. Illustrating the leadership behaviors required to achieve sustainable success the book is ideal for leaders in the healthcare industry looking to initiate Lean improvements to clinical and non-clinical processes. It reviews the fundamentals of Lean and explains how to link a strategy of continuous improvement to corporate strategy to achieve operational excellence. It also describes how to mitigate the risk of failure when undergoing large-scale corporate change including what can go wrong and how to prevent these failures. The book includes case studies that share the time-tested insights of healthcare team members and leaders. It outlines a management system for sustaining your Lean improvements and provides the Lean leadership approaches thoughts and visual tools you‘ll need to guide your organization along the path toward world-class healthcare performance. | Lean Leadership for Healthcare Approaches to Lean Transformation

GBP 175.00
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The Patient Centered Value System Transforming Healthcare through Co-Design

The Patient Centered Value System Transforming Healthcare through Co-Design

Imagine: You are a hospital Chief Executive Officer Chief Financial Officer medical or nursing director patient safety specialist quality improvement professional or a doctor or nurse on the front lines of patient care. Every day you’re aware that patients and families should be more engaged in their care so they would fare better both in the hospital and after discharge; their care could be safer and more seamlessly coordinated; patients should be ready for discharge sooner and readmitted less often; your bottom line stronger; your staff more fulfilled. You enter into new payment models such as bundling with an uneasy awareness that your organization is at risk because you don’t know what the care you deliver actually costs. Like most healthcare leaders you are also still searching for a way to deliver care that will help you to achieve the Triple Aim: care that leads to improved clinical outcomes better patient and family care experiences and reduced costs. Sound familiar? If so then it’s time to read The Patient Centered Value System: Transforming Healthcare through Co-Design. This book explains how to introduce the Patient Centered Value System in your organization to go from the current state to the ideal. The Patient Centered Value System is a three-part approach to co-designing improvements in healthcare delivery—collaborating with patients families and frontline providers to design the ideal state of care after listening to their wants and needs. Central to the Patient Centered Value System is seeing every care experience through the eyes of patients and families. The Patient Centered Value System is a process and performance improvement technique that consists of 1) Shadowing 2) the Patient and Family Centered Care Methodology and 3) Time-Driven Activity-Based Costing. Shadowing is the essential tool in the Patient Centered Value System that helps you to see every care experience from the point of view of patients and families and enables you to calculate the true costs of healthcare over the full cycle of care. Fundamental to the Patient Centered Value System is the building of teams to take you from the currents state of care delivery to the ideal. Healthcare transformation depends not on individual providers working to fix broken systems but on teams of providers working together while breaking down silos. The results of using the Patient Centered Value System are patients and families who are actively engaged in their care which also improves their outcomes; providers who see the care experience from the patient’s and family’s point of view and co-design care delivery as a result; the tight integration of clinical and financial performance; and the realization of the Triple Aim. | The Patient Centered Value System Transforming Healthcare through Co-Design

GBP 31.99
1

Re-Write A Trauma Workbook of Creative Writing and Recovery in Our New Normal

Re-Write A Trauma Workbook of Creative Writing and Recovery in Our New Normal

Attachment theory-based treatments including depth psychology somatic psychology holistic therapy and Eye Movement Desensitization and Reprocessing (EMDR) are becoming even more popular and desired by clinicians health systems and the patients they care for. Up until recently cognitive behavioral therapy and medication management were the mainstays for trauma-informed care although we are witnessing a demand for a more somatic holistic and therefore deeper level of treatment to target attachment injury and change/re-write the trauma narrative. This book provides the response and tools to meet this current need. Due to the pandemic lockdowns and significant changes in our stability the economy sense of belonging and community there is a heightened level of triggering which has resulted in multifactorial trauma responses. The devastating traumatic impact spans nations ages and socioeconomic statuses. Unfortunately domestic violence child abuse substance use medical trauma self-injury suicide and violence turned outwards have all increased significantly in the past two years. This workbook focuses on the healing journey of the trauma survivor utilizing easy-to-use methodologies for long-lasting effects. It includes various exercises writing prompts coping mechanisms and soothing techniques with the intention of allowing the person to create an individualized experience. This empowers the person to go in the order they choose experiment with different techniques from different modalities and find the ones that meet their needs the best. The authors also address generational trauma societal trauma and trauma at the family and individual levels and their work can be used in conjunction with a clinical treatment plan or by the end user. Re-Write: A Trauma Workbook of Creative Writing and Recovery in Our New Normal employs practical strategies using evidence-based methodologies with psychological theory within a human-centered design framework. | Re-Write A Trauma Workbook of Creative Writing and Recovery in Our New Normal

GBP 38.99
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Leadersights Creating Great Leaders Who Create Great Workplaces

Leadersights Creating Great Leaders Who Create Great Workplaces

Love learn let go. Three decisions. Three actions. Three habits. Together these offer leaders insight (Leadersights) into the true nature of leadership and can create the type of workplace that can thrive in a demanding future. Leadersights: Creating Great Leaders Who Create Great Workplaces focuses on how organizations of all types can create a leader-development system that defines critical leader behaviors provides simple techniques for building and improving the skills that drive those behaviors and establishes a mechanism for monitoring and enforcing those behaviors. This book details how leaders can do the same for their employees; defining and promoting behaviors required for sustaining continuous change. In addition it synthesizes current research on change servant leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and individual self-efficacy. If you are stuck in a culture of compliance where an increasingly frustrated workforce continues to rely too much on leaders to solve problems this book will guide you by: Focusing on the critical few leadership skills that provide better results Demonstrating proven improvement techniques tools and structures for higher satisfaction levels in colleagues    Offering a new leadership model blending existing theories into an integral structure Explaining complex human systems in plain language and how they align with Lean principles Providing several Leadersights – simple suggestions for immediate improvement You will understand how to create the structure necessary to engage leaders and colleagues while driving new behavior and culture change. The author builds an effective leader development system based on current research on change leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and self-efficacy to create the kind of workplace where people love coming to work and where they become better thinkers leaders and teachers.      | Leadersights Creating Great Leaders Who Create Great Workplaces

GBP 34.99
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Creating a Lean Culture Tools to Sustain Lean Conversions Third Edition

Creating a Lean Culture Tools to Sustain Lean Conversions Third Edition

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation this is where you should start and finish � and start again. Read the Reviews:This book became an instant classic in the literature of professional operations. In this third edition David Mann updates and expands his teaching with five additional years of valuable experience and expertise derived from his very active multi-industry consultancy. I have benefitted greatly from his writing and wholeheartedly recommend this book to be top-of-the desk of any serious Lean practitioner or performance transformation leader. � Raymond C. Floyd two-time Shingo Prize Winner President and CEO Plasco Energy GroupDavid Mann builds substantially on his seminal work on the Lean management system. The book is full of new insight and polishes the most important ideas about Lean management. The new chapter on engaging executive leadership alone is worth the price of the book. � Peter Ward Richard M. Ross Professor and Chair Department of Management Science Fisher College of Business The Ohio State UniversityThis book has long been my �go-to� guide on Lean management practices that help create a culture of continuous improvement and excellence. I have recommended the book to countless healthcare leaders who rave about how he | Creating a Lean Culture Tools to Sustain Lean Conversions Third Edition

GBP 180.00
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Theory of Constraints Creative Problem Solving

Theory of Constraints Creative Problem Solving

This book was written to assist professionals and students to become proactive in their own education improve thinking resolve personal and interpersonal conflicts improve pedagogy manage departmental affairs and guide administrative decisions. The text captures the practical experience of the authors with and formal training in TOC to address many of the issues facing today’s education stakeholders. The text is designed to teach methods for 1) win-win conflict resolution 2) decision-making 3) problem solving and 4) analysis of systems using TOC’s powerful logic-based graphical Thinking Process tools. A creative thinker can identify plan and achieve his or her goals just knowing the Thinking Process Tools. | Theory of Constraints Creative Problem Solving

GBP 31.99
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Lean Daily Management for Healthcare Field Book

Lean Daily Management for Healthcare Field Book

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare effective LDM is just now taking hold with the best lean healthcare organizations in the U. S. and Canada. Leaders are realizing that sustaining their lean projects over time has proven to be a challenge without first addressing the organizations management system/model. LDM gives leaders a straightforward approach to do just that as well as improve their ability to spread and deploy lean to other areas of the organization and tie back to strategy. | Lean Daily Management for Healthcare Field Book

GBP 175.00
1

Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

The content of this book is centered around three seemingly diverse themes. The first theme is why it’s so important for companies to learn from the past the present and the future. The author covers some of the key learnings from the distant and current past and how these learnings changed the course for many companies. He discusses new learnings that have been developed in our current state and will continue to be brought forward. He provides a look into the future just to make sure companies understand that they should always be looking for better ways to function. The second theme is centered around problem-solving problem prevention and decision-making. That is how to successfully define problems that already exist in your current reality how to prevent problems from occurring in the future and how to make much more effective decisions. Problems have plagued many companies for many years and knowing how to follow a structured approach to solve them should prove to be very useful. And perhaps even more important than solving problems is how companies can go about preventing the problems from occurring in the first place. Think about how your company might look if the plethora of problems to solve didn’t exist. And with current or potential problems many decisions must be made. The final theme in this book is how to successfully implement the Theory of Constraints and then combine Lean Manufacturing Six Sigma and the Theory of Constraints. The Theory of Constraints should be considered the missing link in most improvement initiatives. The author presents in detail why combining the Theory of Constraints with Lean and Six Sigma and all of the associated improvement tools and techniques will take your company to new levels of profitability. He introduces two new roadmaps. One roadmap is on how to implement the Theory of Constraints while the other new roadmap is how to implement my Ultimate Improvement Cycle. | Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

GBP 38.99
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Sustaining Lean Creating a Culture of Continuous Improvement

Sustaining Lean Creating a Culture of Continuous Improvement

Lean is about building and improving stable and predictable systems and processes to deliver to customers high-quality products/services on time by engaging everyone in the organization. Combined with this organizations need to create an environment of respect for people and continuous learning. It’s all about people. People create the product or service drive innovation and create systems and processes and with leadership buy-in and accountability to ensure sustainment with this philosophy employees will be committed to the organization as they learn and grow personally and professionally. Lean is a term that describes a way of thinking about and managing companies as an enterprise. Becoming Lean requires the following: the continual pursuit to identify and eliminate waste; the establishment of efficient flow of both information and process; and an unwavering top-level commitment. The concept of continuous improvement applies to any process in any industry. Based on the contents of The Lean Practitioners Field Book the purpose of this series is to show in detail how any process can be improved utilizing a combination of tasks and people tools and introduces the BASICS Lean® concept. The books are designed for all levels of Lean practitioners and introduces proven tools for analysis and implementation that go beyond the traditional point kaizen event. Each book can be used as a stand-alone volume or used in combination with other titles based on specific needs. Each book is chock-full of case studies and stories from the authors’ own experiences in training organizations that have started or are continuing their Lean journey of continuous improvement. Contents include valuable lessons learned and each chapter concludes with questions pertaining to the focus of the chapter. Numerous photographs enrich and illustrate specific tools used in Lean methodology. Sustaining Lean: Creating a Culture of Continuous Improvement focuses on standard work audits training Lean Practitioner certification Hoshin planning Lean Leadership and how to run effective meetings. The authors discuss the cultural transformation which must occur to create a Lean culture by understanding what the components are in this culture. The importance of training and the value of the person are also discussed as is what it takes to be a Lean leader. | Sustaining Lean Creating a Culture of Continuous Improvement

GBP 38.99
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The Four Philosophies of Lean Maintaining a Customer-Focused Culture Every Day at Work

The Four Philosophies of Lean Maintaining a Customer-Focused Culture Every Day at Work

This book provides a comprehensive look at four driving philosophies of lean methodology that many companies struggle to understand. Companies often adopt lean methodologies and work hard to perfect the use of those methods while never understanding the true intent of the method. Ultimately knowledge does not equal understanding. Customer First is about each manufacturing process sending the next manufacturing process a high-quality defect-free product every time. When people hear the word customer their mindset is thinking about the end user but when a company understands that every process has a customer a high-quality product is produced at each stage of the manufacturing process. As kids most of us grew up hearing the phrase respect your elders and while this still applies respect for people has additional and stronger connotations. In business the work content must fit the capacity – in lay terms a fair day’s work for a fair wage. Setting up our colleagues for failure by giving them more work content than can be completed is not showing them respect and in essence it is simply disrespectful. In addition respect is how we develop and engage our colleagues in their daily work. The idea Go and See is often overlooked because we know the process in which the problem exists but if we evaluate what is actually happening we generally find that what should be happening isn’t. As people view what is happening questions will come to mind: how does the operator know to do that? Does the standard work give that knowledge? These questions lead to giving clarity about the problem and will drive the thinking to a solution. Business in general is dynamic and ever changing. Companies must be able to adapt overcome and improvise to remain competitive. The challenge is identifying where to target or how to develop a continuous improvement culture in the workforce to drive improvement. Companies get stuck in the mindset of this is how we have always done it and this mindset can be a very limiting or even crippling situation. The Four Philosophies of Lean: Maintaining a Customer-Focused Culture Every Day at Work helps readers change mindsets and solve difficult situations. | The Four Philosophies of Lean Maintaining a Customer-Focused Culture Every Day at Work

GBP 30.99
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Job Shop Lean An Industrial Engineering Approach to Implementing Lean in High-Mix Low-Volume Production Systems

Job Shop Lean An Industrial Engineering Approach to Implementing Lean in High-Mix Low-Volume Production Systems

In the 1950’s the design and implementation of the Toyota Production System (TPS) within Toyota had begun. In the 1960’s Group Technology (GT) and Cellular Manufacturing (CM) were used by Serck Audco Valves a high-mix low-volume (HMLV) manufacturer in the United Kingdom to guide enterprise-wide transformation. In 1996 the publication of the book Lean Thinking introduced the entire world to Lean. Job Shop Lean integrates Lean with GT and CM by using the five Principles of Lean to guide its implementation: (1) identify value (2) map the value stream (3) create flow (4) establish pull and (5) seek perfection. Unfortunately the tools typically used to implement the Principles of Lean are incapable of solving the three Industrial Engineering problems that HMLV manufacturers face when implementing Lean: (1) finding the product families in a product mix with hundreds of different products (2) designing a flexible factory layout that fits hundreds of different product routings and (3) scheduling a multi-product multi-machine production system subject to finite capacity constraints. Based on the Author’s 20+ years of learning teaching researching and implementing Job Shop Lean since 1999 this book Describes the concepts tools software implementation methodology and barriers to successful implementation of Lean in HMLV production systems Utilizes Production Flow Analysis instead of Value Stream Mapping to eliminate waste in different levels of any HMLV manufacturing enterprise Solves the three Industrial Engineering problems that were mentioned earlier using software like PFAST (Production Flow Analysis and Simplification Toolkit) Sgetti and Schedlyzer Explains how the one-at-a-time implementation of manufacturing cells constitutes a long-term strategy for Continuous Improvement Explains how product families and manufacturing cells are the basis for implementing flexible automation machine monitoring virtual cells Manufacturing Execution Systems and other elements of Industry 4. 0 Teaches a new method Value Network Mapping to visualize large multi-product multi-machine production systems whose Value Streams share many processes Includes real success stories of Job Shop Lean implementation in a variety of production systems such as a forge shop a machine shop a fabrication facility and a shipping department Encourages any HMLV manufacturer planning to implement Job Shop Lean to leverage the co-curricular and extracurricular programs of an Industrial Engineering department | Job Shop Lean An Industrial Engineering Approach to Implementing Lean in High-Mix Low-Volume Production Systems

GBP 52.99
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True Kaizen Management's Role in Improving Work Climate and Culture

True Kaizen Management's Role in Improving Work Climate and Culture

What does it take to manage an organization to success? No matter what industry you are in an organization is primarily a group of people. This book focuses on that ever-important human element. In the rush to get 'lean' many organizations focus solely on tools for increasing productivity but where do these tools come from? In this book Collin McLoughlin and Toshihiko Miura look back on their decades of international consulting experience to examine how organizations around the world have transformed on a cultural level by respecting the people who work within them and leveraging their creativity to solve problems. As our workforce becomes more knowledgeable skillful and more perceptive of their needs and wants as employees the ability to reach the true potential of an organization becomes more and more difficult. Managers must look at each individual element of an equation like this in order to fully understand how to achieve an answer. They must begin to answer more focused questions such as: 1. How productive is the existing work climate and culture? 2. How do employees as individuals navigate the existing work climate? (How do they deal with day-today issues with each other?) 3. Where and how are individuals and their work processes assessed? 4. What obstacles do employees face every day and are they empowered to fix these obstacles? 5. What role does leadership play at each level of the organization? (Looking at the organization in layers of management. ) To address these challenges this book focuses on three main aspects of leadership and management: 1. Addressing and Improving the Perspective of Management - The ideas presented in this book are not limited to a certain industry or field of work but can be applied in any setting because they speak to a universal human element. 2. Exploring and Improving Work Climate - Organizations are social entities operating within their own controlled environment. This book will explore the factors that contribute to and encourage a positive work climate. 3. Observing and Eliminating Wasteful Work Processes - Observing wasteful activities and work processes requires a refined perspective. The case studies presented illustrate the How and Why to help refine expertise. This will also lead to the joy and benefits | True Kaizen Management's Role in Improving Work Climate and Culture

GBP 34.99
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The Business Developer's Playbook Relationship Selling Principles and the DNA of Dialogue Selling

The Business Developer's Playbook Relationship Selling Principles and the DNA of Dialogue Selling

This book is not about selling products - it is about selling yourself your ideas and your services. This book explains an innovative dialogue sales process and the relationship sales principles that underpin it. In every sales situation there is both a seller and a buyer and at different times either the buyer or the seller may take the lead. The dance they perform may or may not lead to a deal but it will leave them knowing a little more about each other’s strengths and weaknesses. These two dancers are connected and follow the same steps - The five steps they follow are to plan connect dialogue record and follow up. The five steps are the basis of the dialogue process. In addition this book provides easy-to-follow guidance for three groups of people: 1. Professionals wanting to sell their services and improve their business development; 2. Thought leaders change agents innovators entrepreneurs senior public servants and advocates wanting to sell their ideas to others; 3. Mid-career job seekers and recent graduates aiming to sell themselves into a dream job role either full or part-time. | The Business Developer's Playbook Relationship Selling Principles and the DNA of Dialogue Selling

GBP 31.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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Workplace Culture Matters Developing Leaders Who Respect People and Deliver Robust Results

Workplace Culture Matters Developing Leaders Who Respect People and Deliver Robust Results

Written in a novel format this book addresses the challenge of changing a sick culture. Some organizations wake up one day and realize they have become something they never intended. Their employees run scared. There is no innovation only blind obedience. There are warlords within the ranks of management and they fight over turf without considering the best interests of customers their employees or their organization as a whole. At the Charleston SC branch of Copper-Bottom Insurance the wakeup call comes when an employee files a lawsuit against the company and its leaders. The Charleston division Vice President Jack Simmons is put on probation and given an ultimatum: Change the culture! Jack understands the or be fired implication all too well. He scrambles to find help and runs into an old friend Don Spears from Friedman Electronics. With Don’s help Jack begins the journey that will heal his organization. In the course of their first visit Don and his Director of Continuous Improvement Tim Stark help Jack to make an important discovery: Copper-Bottom’s executives are not showing their people respect. Don and Tim point to the following observations as proof. Copper-Bottom leaders are Using top-down command-and-control leadership behaviors rather than recognizing their people as Subject Matter Experts and listening to them Issuing instructions to their people rather than observing then improving performance through coaching Keeping employees in the dark as to the impact their work has on the organization’s mission Unaware of the obstacles in their people’s paths; hence never using the authority of their positions to remove those obstacles Staying in their offices aloof to the difficulties their subordinates face As Don and Tim see it Copper-Bottom’s problems stem from the way its leaders lead. After the executive who precipitated the lawsuit is let go the Friedman team begins the process of teaching Copper-Bottom’s executives that a healthy culture begins at the leadership level. Don Friedman’s General Manager states that cultures change when their leaders change. In short leaders need to initiate the changes in the culture by first demonstrating the desired behavior. So begins the process of reeducating Copper-Bottom’s leaders in the difference between managing and leading. In short order Tim begins to work with Jack’s leadership team while Don takes Jack to Friedman’s Oakland facility. There Jack learns To first concentrate on surrounding himself with the right people The importance of top-down metrics to which leaders first hold themselves accountable Cascading their metrics (KPIs) down through their organization and using a dialog about them as a way of developing relationships of respect Although a long way from complete by the end of Jack’s six-month probation Copper-Bottom has made significant strides and is well on its way to changing its culture. Jack will learn that he is not the only one to appreciate the new developments. | Workplace Culture Matters Developing Leaders Who Respect People and Deliver Robust Results

GBP 26.99
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Lean Supply Chain and Logistics Simulation Description of Roles - Paperwork - Flow

Lean Supply Chain and Logistics Simulation Description of Roles - Paperwork - Flow

Enna's Lean Supply Chain & Logistics Simulation will help your company realize its goal of becoming more Lean more agile and taking a lead over the competition. This is a hands-on simulation that demonstrates the effectiveness of Lean in the specialized context of the Supply Chain Logistics and Distribution environment. Throughout the three rounds of the simulation the participants will learn the importance of reducing batch size and streamlining the process flow as well as learning how to apply new concepts. Step by step team members become familiar with Lean and take these Lean concepts and apply them directly during the simulation. By dealing with everything from orders received working with the supplier and finally shipping the product the participants will gain an understanding of the importance of seeing the entire Supply Chain. The simulation comes with a Flash presentation including a results tracking sheet that is completed at the end of each round in order to help visualize improvement and profitability. Through a subtle change between Rounds 1 and 2 and a larger Lean transformation after Round 3 the benefits of Lean will become clearly apparent. Not only does this visualization help the participants see and experience Lean but also how it will be advantageous to them and their own job. | Lean Supply Chain and Logistics Simulation Description of Roles - Paperwork - Flow

GBP 375.00
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Innovative Lean Development How to Create Implement and Maintain a Learning Culture Using Fast Learning Cycles

Innovative Lean Development How to Create Implement and Maintain a Learning Culture Using Fast Learning Cycles

Innovation is the engine that drives much of what is called success in business and industry. Incorporating the fundamental principles of lean manufacturing and the rules and behaviors of structured innovation into the development process innovative lean development unleashes the creativity of everyone involved in developing new products services or processes; speeds the process; and leads to higher quality. Written by two experts who have successfully made the road by walking it for more than 20 years Innovative Lean Development: How to Create Implement and Maintain a Learning Culture Using Fast Learning Cycles focuses on six key areas necessary for dramatic development. It shows you how to 1. Identify and fill user gaps 2. Use multiple learning cycles 3. Stabilize the development process 4. Capture knowledge 5. Use rapid prototyping 6. Apply lean management principles including learning cycles and visual boards Applying these principles the authors have helped development teams cut development time in half and increase speed to market while delivering award-winning quality solutions. In this manual they share those examples while providing a road map that all companies can follow to reach a lean development culture one where creative thinking and practice converge in ways that lead to innovation improvement and success. | Innovative Lean Development How to Create Implement and Maintain a Learning Culture Using Fast Learning Cycles

GBP 170.00
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